AI in sales & service – what already works?

Webinar: AI in sales & service – what already works?

Together with SalesFive, we show you in this webinar where artificial intelligence already reliably delivers value in sales and service today – and where pilot projects regularly stall. The focus is on which use cases can be operated productively, which organizational and technical prerequisites must be met, and how to make the leap from proof of concept to regular operation.

Using concrete best practices and typical pitfalls, you get a practical overview of the current maturity of AI in CRM, sales and service contexts. A live demo shows two to three selected use cases – from intelligent lead qualification and quotation and response automation to AI-supported service cases. We also give a compact overview of further application areas and their value, so you can take away a well-founded assessment for use in your own company.

The webinar is aimed at professionals and managers from sales, service and IT as well as decision-makers who want to use AI in customer contact purposefully and with measurable business impact. Ample time is planned for Q&A and exchange of experience.