Selection & introduction of an ERP system with a focus on CRM

Objective

justLaser GmbH needs a new ERP system for the wholesale of machines. The ERP must cover the entire process from purchasing and warehousing through to delivery. The greatest benefit for JustLaser lies in the CRM and sales functionalities.

Approach

• Survey of the processes and requirements for a central ERP system
• Market analysis of potential ERP vendors
• Validation and definition of the approach
• Development of an action & award recommendation for the most qualified ERP vendor

Result

• The scoping identified the focus on CRM functionalities.
• A selection recommendation for further analysis of Comarch and ZOHO was made.
• Based on ReqPOOL's advice, a solid basis for a confident decision was built.