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ReqPOOL
Maschinenring – REIDIS

Business process analysis & optimization

Objective

  • Highlighting challenges & optimization potential regarding
    • Organization & content of the processes
    • System support & automation
  • Creating a basis for optimizing the processes
    • Requirements for system support & automation
    • Collection of the action needs in the organization

Approach

  • Creation of a process map with an overview of all company processes
  • Conducting process analysis workshops
    • Documenting all AS-IS business processes via process profiles
    • Highlighting challenges, pain points and potential in digital system support and process optimization
    • Defining the system requirements

Result

  • Concept for harmonizing the process and system landscape
  • Documented AS-IS processes, challenges and optimization potential
  • Specification of the company-specific system requirements, derived from the workflows and challenges
  • Creation of tender documents (scope document & requirements catalog)
  • Shortlist of ERP integrators & special systems focused on the service sector

Only through ReqPOOL's process analysis were we able to recognize that no new systems are needed to cover the requirements. The results created the perfect basis for process optimizations and digitalization measures. This output was only possible through the project with ReqPOOL.

Peter Mailänder

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